INTERNATIONAL ISO/IEC STANDARD 40180 First edition 2017-10 Information technology Quality for learning, education and training - Fundamentals and reference framework Technologies de I'information - Qualité pour I'apprentissage, I'éducation et la formation - Principes fondamentaux et cadre de reference Reference number IS0/IEC 40180:2017(E) EC s CopyrihtInternational Organization for Standardization @IS0/IEC 2017 ACKEY, MA hout license from IHS IS0/IEC 40180:2017(E) COPYRIGHT PROTECTEDDOCUMENT IS0/IEC 2017, Published in Switzerland All rights reserved. Unless otherwise specified, no part of this publication may be reproduced or utilized otherwise in any form or by any means, electronic or mechanical, including photocopying, or posting on the internet or an intranet, without prior written permission. Permission can be requested from either ISO at the address below or ISO's member body in the country of the requester. ISO copyright office Ch. de Blandonnet 8 . CP 401 CH-1214 Vernier, Geneva, Switzerland Tel. +41 22 749 01 11 Fax +41 22 749 09 47 [email protected] www.iso.org @ IS0/IEC 2017 - All rights reserved nsee=NanyangTechnological Univ/5926867100,User=JACKEY,MA No reprodu IS0/IEC 40180:2017(E) Contents Page Foreword .iv Introduction .V 1 Scope. ..1 2 Normative references 3 Terms and definitions 4 Abbreviated terms ..4 5 Conformance 6 The Quality Reference Framework (QRF) for E-Learning ..4 6.1 General ..4 6.2 Descriptive model of the QRF .5 6.3 Process model of the QRF .7 6.3.1 Overview.... 6.3.2 Description. .8 Annex A (informative) Introduction and use of the QRF .16 Annex B (informative) DIN process model (DIN PAS 1032-1) .20 Annex C (informative) French code of practice in E-Learning (AFNOR z76-001) .47 Annex D (informative) Harmonized model for quality management for learning, education, and training: mapping CELTSC and QRF .59 Annex E (informative) Specific quality objectives .63 Bibliography .67 iii thout license from IHS NotforRe