ISO INTERNATIONAL STANDARD 34101-1 First edition 2019-05 Sustainable and traceable cocoa - Part 1: Requirements for cocoa sustainability management systems Cacao durable et tragable- Partie 1: Exigences relatives aux systemes de management de la durabilité du cacao Reference number IS0 34101-1:2019(E) so @ IS0 2019 IS0 34101-1:2019(E) COPYRIGHTPROTECTEDDOCUMENT @ ISO 2019 All rights reserved. Unless otherwise specified, or required in the context of its implementation, no part of this publication may be reproduced or utilized otherwise in any form or by any means, electronic or mechanical, including photocopying, or posting on the internet or an intranet, without prior written permission. Permission can be requested from either IsO at the address below or Iso's member body in the country of the requester. ISO copyright office CP 401 : Ch. de Blandonnet 8 CH-1214 Vernier, Geneva Phone: +4122 749 0111 Fax: +41 22 749 09 47 Email: [email protected] Website: www.iso.org Published in Switzerland ii @ IS0 2019 - All rights reserved IS0 34101-1:2019(E) Contents Page Foreword ..V Introduction. ...vi 1 Scope. 2 Normative references 3 Terms and definitions 4 Context of the organization ..11 4.1 Understanding the organization and its context .11 4.2 Understanding the needs and expectations of interested parties. ..11 4.3 Determining the scope of the cocoa sustainability management system. ..11 4.4 Cocoa sustainability management system and its processes ..12 4.5 Registration of farmers to become part of the organization ..12 4.5.1 Specific communication to farmers considering registration to become part of the organization (sensitization process) ..12 4.5.2 Registration of farmers ..13 4.5.3 Confirmation of the registration of farmers ..13 4.5.4 Data ownership. ..14 5 Leadership .14 5.1 Leadership and commitment .14 5.2 Policy .15 5.2.1 Purpose .. 15 5.2.2 Actions ..15 5.3 Organizational roles, responsibilities and authorities. ..15 5.4 Registered farmerrepresentation. ..16 6 Planning. ..16 6.1 Actions to address risks and opportunities ..16 6.1.1 Purpose .16 6.1.2 Actions .16 6.2 Cocoa sustainability objectives and planning to achieve them ..17 6.2.1 Cocoa sustainability objectives ..17 6.2.2 Planning to achieve the cocoa sustainability objectives ..17 7 Support. ..17 7.1 Resources.. .17 7.1.1 General ..17 7.1.2 Cost identification and recovery mechanisms .18 7.2 Competence .18 7.3 Awareness. .18 7.4 Communication .19 7.4.1 General ..19 7.4.2 Communication throughout the organization. .19 7.5 Documented information .19 7.5.1 General .19 7.5.2 Creating and updating 20 7.5.3 Control of documented information 20 8 Operation .20 8.1 Operational planning and control 20 8.2 Planning of activities. 21 8.2.1 Annual work plan for the organization 21 8.2.2 Cocoa farm development plan. .21 8.3 Changes to requirements for sustainable cocoa production. .22 8.4 External provision of processes, products and services .22 8.5 Traceability of sustainably produced cocoa internally within the organization ..22 IS0 2019 - All rights reserved iii