BS IS0/IEC 19086-2:2018 BSl Standards Publication Imperial College London, Version corre Cloud computing Service level agreement (SLA) framework Part 2: Metric model bsi. BSIS0/IEC 19086-2:2018 BRITISH STANDARD National foreword This British Standard is the UK implementation of IS0/IEC 19086-2:2018 The UK participation in its preparation was entrusted to Technical Committee IST/38, Cloud Computing and Distributed Platforms. A list of organizations represented on this committee can be obtained on request to its secretary. This publication does not purport to include all the necessary provisions of a contract. Users are responsible for its correct application. @ The British Standards Institution 2018 Published by BSI Standards Limited 2018 ISBN 978 0 580 95282 1 ICS35.210 Compliance with a British Standard cannot confer immunity from legal obligations. This British Standard was published under the authority of the Standards Policy and Strategy Committee on 31 December 2018 Amendments/corrigenda issued since publication Date Text affected BS IS0/IEC 19086-2:2018 INTERNATIONAL ISO/IEC STANDARD 19086-2 First edition 2018-12-10 Cloud computing Service level agreement (SLA) framework - Part 2: Metric model Informatique en nuage - Cadre de travail de I'accord du niveau deservice Partie 2: Modele métrique Reference number IS0/IEC 19086-2:2018(E) E( @IS0/IEC 2018