ISO INTERNATIONAL STANDARD 18841 First edition 2018-01 Interpreting servicesGeneral requirements and recommendations Servicesd'interpretation-Exigences etrecommandations generales Referencenumber IS018841:2018(E) ISO IS02018 IS018841:2018(E) COPYRIGHTPROTECTEDDOCUMENT @IS02018 All rights reserved. Unless otherwise specified, or required in the context of its implementation, no part of this publication may be reproduced or utilized otherwise in any form or by any means, electronic or mechanical, including photocopying, or posting on the internet or an intranet, without prior written permission.Permission can be requested from elther Iso at the address beloworIso'smemberbodyinthecountryoftherequester. ISOcopyright office CP 40i.Ch.de Blandonnet8 CH-1214 Vernier, Geneva, Switzerland Tel+41227490111 Fax+4122749 0947 [email protected] wwwiso.org Published in Switzerland ii @IS0 2018 -All rights reserved IS018841:2018(E) Contents Page Foreword iv Introduction. .V 1 Scope. .1 2 Normativereferences .1 3 Terms and definitions .1 3.1 Terms relatedtopeopleinvolved in interpreting andto modes of interpreting 1 3.2 Terms related totranslationasdistinctfrominterpreting. .3 3.3 Termsrelatedto interpretingsettings andspecializations ..3 3.4 Terms related tolanguageand competences .4 4 Basicprinciplesofinterpreting .5 4.1 General. .5 4.2 Interpretingprotocolsandcodesofconduct .5 4.2.1 Protocols 5 4.2.2 Codes of conduct 5 4.3 Modes .5 5 Basic conditions governing interpreting assignments .6 5.1 Requestand offer. .6 5.2 Acceptingassignments. 6 5.2.1 General. 5.2.2 Working conditions 6 5.3 During assignments 5.4 Afterassignments. 8 6 Qualifications and competences related to interpreting .8 6.1 Qualifications .8 6.2 Competences. .8 6.2.1 General competences. .8 6.2.2 Linguistic competences... ..8 6.2.3 Intercultural competences .9 6.2.4 Interpersonalcompetences .9 6.2.5 Technical competences. 9 6.2.6 Competences inresearch andininformation acquisition .9 6.2.7 Domain competences. .9 6.3 Professional development-Continuoustraining/education .10 AnnexA(informative)Non-exhaustivelistofsettingsand specializations .11 AnnexB (normative)Parties involved ininterpreting,theclient's responsibilities forthe interpreter, and theinterpreter's own responsibilities .12 AnnexC(informative)Self-careresponsibilitiesofinterpreters .14 Bibliography .15 Index .16 IS0 2018-All rights reserved ili