ISO INTERNATIONAL STANDARD 37100 First edition 2016-12-15 Sustainable cities and communities Vocabulary Aménagement durable des villes et des collectivités - Vocabulaire Reference number ISO 37100:2016(E) ISO International Organization for Standardization @IS02016 No reproduction or networking permitted without license from IHS IS0 37100:2016(E) COPYRIGHT PROTECTED DOCUMENT IS0 2016, Published in Switzerland All rights reserved. Unless otherwise specified, no part of this publication may be reproduced or utilized otherwise in any form or by any means, electronic or mechanical, including photocopying, or posting on the internet or an intranet, without prior written permission. Permission can be requested from either ISO at the address below or ISO's member body in the country of the requester. ISO copyright office Ch. de Blandonnet 8 . CP 401 CH-1214 Vernier, Geneva, Switzerland Tel. +41 22 749 01 11 Fax +41 22 749 09 47 [email protected] www.iso.org networking permited without license from IHS IS0 37100:2016(E) Contents Page Foreword ..iv 1 Scope .1 2 Normative references 3 Terms and definitions 3.1 Terms relating to sustainable development, resilience and smartness .1 3.2 Terms relating to organization, city and community .3 3.3 Terms relating to management. 4 3.4 Terms relating to quality and conformity 3.5 Terms relating to indicators and metrics. 3.6 Terms relating to infrastructure and services .8 Bibliography .10 Intemaional oganzation @stS2016 - All rights reserved ii vided by IHS under I ed without license from IHS